Issues converting sections to containers

This topic has 5 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

  • Avatar: Malcolm
    Malcolm
    Participant
    July 11, 2024 at 16:30

    Hi
    Having issues when I convert sections to containers

    I am unable to make containers full-width (they are set at full-width).
    Wondered if it was a site width issue but looked around and not found anything that makes any changes

    Also, when viewed at front end, the containers are not displaying correctly.
    See https://partyexplosion.swebstest.com/
    Each original section has its corresponding converted container underneath

    Used Elementor a lot and not come across this issue

    May be that it is me missing something – xstore is a new theme for me so I did expect some degree of a learning curve

    Please advise
    Malcolm

    4 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    July 12, 2024 at 07:09

    Hello @Malcolm,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Malcolm
    Malcolm
    Participant
    July 15, 2024 at 09:45

    Admin User Account info added to Private Content area

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 15, 2024 at 10:38

    Dear Malcolm,

    We hope this message finds you well. We kindly request that you edit the homepage layout to Full Width as per the following screenshot: https://prnt.sc/-4epHQWNU_k9.

    We appreciate your efforts thus far; the website is looking great. Could you please review the changes once more to ensure everything is in order?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 15, 2024 at 10:56

    Dear Malcolm,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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