This topic has 15 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp
hi,
although you say that the theme is optimised for spedd, my website is not fast as it should be.
i did all the wordpress optimisations but ,it is still slow.
my hosting company told me that , the slowness is because of the theme.
can you check my website ? ,update the theme, or make some tweaks to speed up the theme ?
i am really sick of this slowness.
regards
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
here is the admin info ,at private content.
Hello,
You have a lot of 3rd-party plugins. They can cause slow loading.
Try to disable the plugins and check the site again.
Also update the required plugin to the latest versions https://www.8theme.com/download-plugins/
as well as the theme http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade).
Don’t forget to create a back up before update!
Thank you.
Regards,
Eva Kemp.
can you update it for me .
i dont know how to update it.
Hello,
Please create a back of the files and database!
Provide us with FTP credentials to update the theme for you.
Thank you.
Regards,
Eva Kemp.
Please look at the private content.
Hello,
I’ve updated the plugins and the theme for you.
Please check your site.
Thank you.
Regards,
Eva Kemp.
hi,
after upgrading the theme,
in the top , the alternative languages and currencies ,reappeared.
i dont want them , can you delete the currencies and language ,options.
an other problem is, when scrolling the page down, my original logo disappear , and the theme logo appears.
can you fix that ?
regards
Hello,
The issues have been fixed.
Clear your browser cache and check the site.
Thank you.
Regards,
Eva Kemp.
hi,
i think the issues ,still exists.
can you check it again ?
and after the theme update,
the banners ,are copied .
https://www.vipinci.com/shop/
can you delete the first banner at the top please,it cant be deleted from admin.
also here, https://www.vipinci.com/hediye
there mustnt be a banner,it appeared after the upgrade
can you delete it tooo?
Hello,
I’ve removed second slider on the Shop page in Theme Options > Shop > Product Page Banner.
Also I’ve placed empty Text widget in “Place in header top bar” area in Appearance > Widgets to hide languages and currencies at the top.
To resolve the issue with logo in fixed header I’ve added its image in Theme Options > Header > Logo image for Fixed header.
Now clear browser cache and check the site.
Thank you.
Regards,
Eva Kemp.
when the page loads, there is a loading screen ,writing %100
how can we disable it ?
and can the page load more quick ,when we disable it.
regards
Hello,
Go to Theme Options > General > Show loader icon until site loading > Off.
Thank you.
Regards,
Eva Kemp.
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