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  VivaLaJam26

  Participant

  February 6, 2015 at 15:23

  I’ve been building a one page site and recently it’s decided to lose all functionality, settings and colour. The layout is still there, however the background colours see to have disappeared.

  This is also the case with the functionality of the site, I’ve tested it earlier and it was fine, with the menu dropping down to the correct area. However this isn’t the case.

  The site will display and functionally work correctly, however it seems to getting worse.

  Link to the site is below.

  Please, contact administrator
  for this information.

  #40189 Copied
  8 Answers
  

  Eva Kemp

  Participant

  February 6, 2015 at 16:20

  Hello,

  As I see One page menu is working fine.
  Could you please clarify with more details what exactly is incorrect?

  Thank you.
  Regards,
  Eva Kemp.

  #40197 Copied
  

  VivaLaJam26

  Participant

  February 9, 2015 at 10:00

  Hi Eva,

  Please see attached image below. I’ve also attached the login details as well in case you want to have a look at the layout and code.
  

  Please, contact administrator
  for this information.

  #40456 Copied
  

  VivaLaJam26

  Participant

  February 9, 2015 at 12:23

  UPDATE: I’ve checked and rechecked the colour layout and backgrounds, and they are still displaying as white.

  As mentioned, they do display as being correct about a quarter of the time :-/

  #40492 Copied
  

  Eva Kemp

  Participant

  February 9, 2015 at 15:15

  Hello,

  We can’t log in to wp-admin panel.
  Please check the credentials.

  Thank you.
  Regards,
  Eva Kemp.

  #40555 Copied
  

  VivaLaJam26

  Participant

  February 9, 2015 at 17:36

  Balls, it will work now!

  #40618 Copied
  

  Eva Kemp

  Participant

  February 9, 2015 at 18:41

  Hello,

  You’re using old plugins versions. Please update them https://www.8theme.com/download-plugins/ as well as the theme to 1.6.1 version.
  Don’t forget to create back up before the update.

  Thank you.
  Regards,
  Eva Kemp.

  #40651 Copied
  

  VivaLaJam26

  Participant

  February 10, 2015 at 11:06

  Okay, I got an email from the site I bought the theme from telling me to download the update for it, however each time I click on the link it directs me to the site’s landing page. Do you have a direct one you could send me please?

  #40833 Copied
  

  Eva Kemp

  Participant

  February 10, 2015 at 12:02

  Hello,

  You can download the theme from the link http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 (log in with your envato credentials).

  Thank you.
  Regards,
  Eva Kemp.

  #40853 Copied
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