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Shop page not showing products or filters

This topic has 8 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Yao

Participant

June 11, 2024 at 17:34

Hi team,

I’m using the minimal fashion 03 demo on my test site which is hosted on Hostinger. I’m not able to see anything on my shop page. There are no filters and my products do not appear on the /shop page. Please find the below screenshot of the above mentioned issues.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#399322 Copied Theme version: 9.3.11

7 Answers

Rose Tyler

Support staff

June 11, 2024 at 18:04

Hello,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#399324 Copied

Yao

Participant

June 12, 2024 at 03:54

Hi 8Theme,

I have entered the temp admin login details in the private content area now.

Thanks a lot for looking into this!

Please contact administrator
for this information.

#399347 Copied

Rose Tyler

Support staff

June 12, 2024 at 06:41

Hello Yao,

We can’t log in – https://prnt.sc/5tCY_ECleo3G Please check.

Best Regards,
8Theme’s Team

#399363 Copied

Yao

Participant

June 12, 2024 at 07:35

Hey Rose,

I was having trouble logging as well but think I’ve managed to fix it. Please try the new login details.

Please contact administrator
for this information.

#399374 Copied

Rose Tyler

Support staff

June 12, 2024 at 08:31

Hello Yao,

We’ve solved the issue via WooCommerce plugin settings – https://prnt.sc/LZMGklNdCA84

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#399388 Copied

Yao

Participant

June 12, 2024 at 08:53

Thank you so much for your help Rose, couldn’t have done it without you!

#399394 Copied

Rose Tyler

Support staff

June 12, 2024 at 09:03

Hello Yao,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
8Theme’s Team

#399397 Copied
Tagged: missing products woocommerce, no filters woocommerce, troubleshoot woocommerce filters, woocommerce product display problems, woocommerce shop page fixes, woocommerce shop page issues, wordpress templates troubleshooting
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