This topic has 14 replies, 5 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp
Hi Support, i have issue on mobile responsive.
I have selected the responsive mode. But when view in mobile.. the responsive is not in order…
When i minimum the browser windows its look good, but not on mobile devices.
Please kindly advice what setting do i need to configure in order to view properly on mobile devices?
Thanks
URL: http://www.spamalaysia.com.my
Hello,
Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ as old version may create some conflicts.
Thank you.
Regards,
Eva Kemp.
I’m having the same problem.
I have latest VS plugin (4.4.2) and still having trouble with responsive view
site: http://www.brilhofolheados.com.br
Can you help me please
Fernando
Hello @fernandoyada,
Some of the plugins is causing this problem. Try to disable one by one and check your site.
Regards,
Robert Hall.
Hello, my website is having mobile issue. Nothing is responsive at all.
please help
Thank you
All login information is in private
Hello @UrbnDesignz,
As I see your site is responsive:
Could you please clarify your issue with more details?
Thank you.
Regards,
Eva Kemp.
Hi Support, i have update the visual composer, but yet the mobile responsive is not there.. kindly advice.
Hello, The categories for the mobile portion only expands but are not clickable, to sort our the products. Also the slider for the pricing does not move neither.
Thank you
Hello @UrbnDesignz,
You’ve been replied in other topic concerning this issue.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello @stevhong,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
hi support, kindly find the ftp information below private message
Hello @stevhong,
The problem was caused by Jetpack by WordPress.com plugin.
I’ve deactivated it and now responsive design is working.
Please check.
Thank you.
Regards,
Eva Kemp.
Superb support. thank you very much , it solve the issue
Hello,
You’re welcome.
Regards,
Eva Kemp.
The issue related to '‘Mobile responsive issue’' has been successfully resolved, and the topic is now closed for further responses