The Archive Product’s hover effect doesn’t work.

Hello, @Elvis,

Thank you so much for purchasing our theme and contacting our support center.

Upon reviewing your website, it appears that Hostinger CDN is currently being utilized. We kindly recommend that you clear the cache from the CDN and access your site using a fresh browser to see the updates. For your reference, please view the image provided in the private content area at the following link: (https://paste.pics/edit/R4YG9).

Additionally, it has been observed that changes are not being reflected on the frontend of your website. This issue seems to be related to caching. We suggest deactivating any cache plugins and clearing the cache from the CDN to resolve this problem.

Should the issue persist, we respectfully request that you provide your site’s wp-admin access credentials in the designated private content area. This will allow us to review your settings thoroughly and provide you with the most effective support.

We kindly recommend that you take a complete backup of your site before proceeding.

We hope you find this information useful. Should you have any further questions or require additional assistance, please feel free to contact us.

Best regards,
The 8Theme Team

Hello, @Elvis,

Thank you for your response.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Dear Elvis,

We hope this message finds you well. We have identified a concern regarding the srcset functionality within your cache system.

Please be informed that we have implemented a hotfix to address this issue, and we anticipate that all functionalities are now performing optimally.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team