• 

  Nicolo

  Participant

  April 25, 2024 at 09:24

  Hi

  After updating the theme, i seem to have lost alot of the websites data?

  Pages and other stuff? why is this?

  Feel free to go in and troubleshoot.

  Please, contact administrator
  for this information.

  #392922 Copied Theme version: 9.3.7
  4 Answers
  

  Rose Tyler

  Support staff

  April 25, 2024 at 10:16

  Hello, Nicolo,

  Thank you for reaching out to us.

  We would like to assure you that theme updates do not result in the deletion of any data, including pages.

  As per our documentation, could you please confirm if you had created a backup? This could assist in data recovery if necessary.

  Best Regards,
  8Theme’s Team

  #392929 Copied
  

  Nicolo

  Participant

  April 25, 2024 at 11:15

  Ok, thanks!

  I will speak to my hosting provider to see.

  #392943 Copied
  

  Rose Tyler

  Support staff

  April 25, 2024 at 12:23

  Hello, Nicolo,

  You’re welcome!

  Best Regards,
  8Theme’s Team

  #392958 Copied
  

  Nicolo

  Participant

  August 4, 2025 at 11:05

  Thanks for the support! My topic “After updating your theme: Lost alot of work” has been successfully resolved.

  #451692 Copied

• Tagged: lost work after theme update, recovering woocommerce work post-update, retrieving lost woocommerce data, troubleshooting woocommerce theme update, wordpress theme update issues, wordpress update: lost work recovery, wordpress woocommerce templates update
• Viewing 5 results - 1 through 5 (of 5 total)