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Issue with login/register translation in mini-account off-canvas

This topic has 7 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Andrew Mitchell

Chiche Solene

Participant

April 11, 2024 at 17:18

Hello,

It seems there is an issue with the translations in the mini-account menu (from Elementor, XStore widget). In the normal login/my-account page, the translations are OK (see enclosed pics, all french is there), while on the mini-account off canvas, half the translations work.
Thanks for your help.

Best,
Solène

Files is visible for topic creator and
support staff only.

#391256 Copied Theme version: 9.3.6

6 Answers

Rose Tyler

Support staff

April 12, 2024 at 08:26

Hello, Chiche Solene,

Thank you for reaching out to us with your concern regarding the translation.

Please make sure that the mentioned texts are translated for the XStore Core plugin.

We would be grateful if you could supply us with the URL and temporary wp-admin credentials to enable us to review your configuration.

Best Regards,
8Theme’s Team

#391323 Copied

Chiche Solene

Participant

April 13, 2024 at 17:48

Hello,

Thanks for the reply. Unfortunately, the XStore Core plugin translations are here too. I can’t supply any access as this is my local version. By the way, there is the same issue with the mini-cart for empty cart => no translation 🙁
Can you please advise ?
Best regards,
Solène

#391602 Copied

Rose Tyler

Support staff

April 14, 2024 at 08:31

Hello, Chiche Solene,

We have prepared examples for you from our own test site:
https://prnt.sc/ejgWFqa2m0dk > https://prnt.sc/K2yV3bUvF4I2 > https://prnt.sc/yOwGDUVgj8e8

Could you please create a screenshot like this https://prnt.sc/_ruBxSd73-QE from your site so we can see your translation settings for the Core plugin? + Do the same screenshot for WooCommerce plugin translation.

Theme Options > WooCommerce > Cart page > Empty Cart > https://prnt.sc/sUyOj2tVHij1

Best Regards,
The 8Theme Team

#391635 Copied

Chiche Solene

Participant

April 14, 2024 at 12:15

Hi,

A bit more in the private content area.

Thanks,
Solène

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#391661 Copied

Rose Tyler

Support staff

April 14, 2024 at 12:41

Hello, Chiche Solene,

We appreciate your prompt response.

Please rename this file https://prnt.sc/Haadu673oGaU to xstore-core-fr_FR.po, this should fix the problem.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

#391664 Copied

Andrew Mitchell

Support staff

April 14, 2024 at 12:52

Dear Chiche Solene,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#391666 Copied
Tagged: fix wordpress login problems, login/register translation issue, off-canvas mini-account, troubleshoot wordpress issues, woocommerce register translation, wordpress woocommerce themes
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Issue with login/register translation in mini-account off-canvas

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