Electronics Mega Market individual files

Solved10 replies3 participantsUpdated by Andrew Mitchell

  • Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant

    HI, it is possible to get the individual page template for the single product? since I have already customized pages but as previous open topic, I forgotten to include such page, I was able to install the home page template, but I forgotten to ask for the single product template.

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    support staff only.
    #389723 Copied Theme version: 9.3.2

    10 Answers

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Marco A Jimenez,

    Thank you for contacting us and for using XStore.

    To solve your issue, We would like to inform you that if you choose to import a demo for the second time on the same website where a demo has already been imported, FULL DEMO-SITE CONTENT, on the site will be updated accordingly.

    Please note that you have the option to import the FULL DEMO-SITE CONTENT. Should you prefer to customize the content being imported, you may deselect this option during the Content Configuration stage and manually select the desired options (Elementor single products). It will only imported a single product page template on your site.

    For your convenience, we have provided an image for reference. https://imgur.com/STgmckZ & https://imgur.com/jpMq08c

    We appreciate your attention to this matter and are here to assist you with any further questions you may have.

    Warm regards,
    The 8Theme Team

    #389755 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant

    thank you for your reply, do I need to skip some of the steps? please see image. and also, it states required plugins, and it shows PRO elements. Do I just go ahead and install it ?

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    #389887 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Marco A Jimenez,

    1/ Yes, you need to skip this steps and after that, you will see the Content Configuration option. Please adhere to the instructions previously outlined.

    We trust this guidance will be of assistance to you.

    2/ We would like to inform you that it is essential to install the necessary plugins on your website to ensure its proper functionality.

    Should you require any further assistance, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

    #389920 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant

    Hi Tony, I have followed such steps but when I go to the single product, I see the following error. see Image

    Please contact administrator
    for this information.
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    #390101 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Marco A Jimenez,

    Thank you for your response.

    We kindly request that you download the single product page template here: https://we.tl/t-LHs7sGx6zi -and proceed to import it using the Elementor plugin.

    https://elementor.com/help/template-library/

    We trust that this will effectively resolve your issue.

    Warm regards,
    The 8Theme Team

    #390153 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant

    Hi, thank you, unfortunately I had to restore my site from a backup because it causes my website to crash. giving me the white screen of death. This morning, I imported the template, and I did notice the same error message, so I decided to delete the file and not activate because I am afraid it may cause the same issue.

    Files is visible for topic creator and
    support staff only.
    #390396 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Marco A Jimenez,

    Have you sorted it out? Should you require any further assistance, please do not hesitate to reach out.

    Have a nice day!

    Warm regards,
    The 8Theme Team

    #390550 Copied
    Avatar: Marco A Jimenez
    Marco A Jimenez
    Participant

    Still same issue when I go into the template seccion and at this time I do not want to enable it since the last time I did that it gave me the white screen of death, all your previous templates, like the home page and archive page work with no issues. but this one is given me hard time

    #390702 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Marco A Jimenez,

    1/ We are reaching out regarding your recent request, which we find to be somewhat ambiguous. To assist you effectively, we kindly ask that you provide a more detailed description of the issue you are encountering or the specific outcome you are aiming to achieve.

    Furthermore, for us to conduct a thorough examination and offer the necessary support, please securely share your WordPress administrative access credentials in the designated private content area.

    We kindly recommend that you take a complete backup of your site before proceeding.

    2/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    We appreciate your cooperation and look forward to resolving your concerns.

    Best Regards,
    The 8Theme Team

    #390738 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Marco A Jimenez,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #393549 Copied

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The issue related to '‘Electronics Mega Market individual files’' has been successfully resolved, and the topic is now closed for further responses