This error appears when logging in, and I can’t access the website

This topic has 3 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Andrew Mitchell

  • 2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2024 at 18:30

    Hello, Nosso Cabide,

    We appreciate your initiative in contacting us regarding the issue you are experiencing. Upon review, we have identified that the problem stems from the WooCommerce-MercadoPago plugin currently active on your website.

    To address this matter, we kindly request that you temporarily deactivate the plugin. This action should resolve the immediate issue at hand. Furthermore, we advise you to reach out to the plugin’s support team for comprehensive assistance and to ensure that any underlying concerns are thoroughly addressed.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 18, 2024 at 19:10

    Dear Nosso Cabide,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘This error appears when logging in, and I can’t access the website’' has been successfully resolved, and the topic is now closed for further responses

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