Big problem the subscriptions don’t work I don’t know why

Hello, Coffeedog,

Thank you for contacting us and for using XStore.

1. We regret to inform you that we are unable to establish a connection as the credentials you have provided appear to be incorrect.

2. To assist us in understanding the issue more clearly, we kindly request that you capture a video demonstrating the problem and share it with us.

Kind Regards,
8theme team

Hello, Coffeedog,

1/ We have received the screenshot you provided, which displays errors within the child theme. As this is a theme that you have customized, please be advised that we are not responsible for issues caused by modifications to the child theme’s code.

2/ Could you please confirm if the issue persists when the parent theme is activated? If there are no issues with the parent theme, it would be necessary for you to implement the required corrections within the child theme. Should the problem remain, we recommend checking for the issue with the Storefront theme (the default WooCommerce theme) activated.

Kind Regards,
8theme team

Hello, Coffeedog,

Upon conducting a thorough examination, we have tested your website with the Storefront theme activated. Unfortunately, the issue you reported continues to persist, as evidenced by the screenshot provided here: https://prnt.sc/sO7sB2Iw3mGu.

This outcome indicates that the XStore theme is not the source of the problem. Consequently, we advise you to seek further assistance from the WooCommerce support team. You can reach out to them via the following link: https://wordpress.org/support/plugin/woocommerce/.

Best regards,
The 8Theme Team

Dear coffeedog,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team