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Quick View Option Not Functioning Properly

This topic has 6 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Andrew Mitchell

Azeddine

Participant

March 10, 2024 at 17:08

Hello 8theme’s Team,

I hope this message finds you well. I’m encountering an issue with the quick view option on my WordPress website using the XStore theme.

Despite enabling the quick view feature in the theme settings, I’m unable to access the quick view functionality. When hovering over a product, nothing happens, and clicking on the product redirects me to the product page instead of opening a quick view window.

I’ve ensured that the quick view option is enabled in the theme settings, but it still doesn’t seem to work as expected. I would greatly appreciate your assistance in troubleshooting this issue and restoring the functionality of the quick view option.

Thank you for your attention to this matter.

Best Regards,
Azeddine

#386247 Copied Theme version: 9.2.9

5 Answers

Rose Tyler

Support staff

March 10, 2024 at 17:15

Hello, Azeddine,

Thank you for reaching out to us with your concern. We are sorry to hear that you are experiencing difficulties with the quick view feature on your website using the XStore theme.

We understand how important it is for your customers to have a seamless shopping experience, and we are here to help you resolve this issue promptly.

Please check the Private Content area.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#386250 Copied

Azeddine

Participant

March 10, 2024 at 17:45

Thank you for your response and for your willingness to assist with resolving the quick view issue on my website.

While addressing the quick view functionality, I noticed that the background color of the quick view window appears to be transparent. To improve the visual presentation and ensure consistency with the website’s design, I would like to change the background color of the quick view window.

Could you please provide guidance on how to adjust the background color of the quick view window in the XStore theme? Any instructions or customization options available within the theme settings would be greatly appreciated.

Thank you for your ongoing support and assistance.

Best Regards,
Azeddine

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#386256 Copied

Rose Tyler

Support staff

March 10, 2024 at 19:11

Hello, Azeddine,

We appreciate your prompt response.

Please edit background-color in this custom CSS code – https://prnt.sc/rv36tXZHbcLe

Best Regards,
8Theme’s Team

#386263 Copied

Azeddine

Participant

March 11, 2024 at 00:17

Hello 8Theme’s Team,

I’m writing to inform you that I have successfully edited the background-color property in the custom CSS code as per your instructions. The quick view window now displays the desired background color, aligning perfectly with the website’s design.

Thank you for your prompt assistance and guidance in resolving this issue. Your support is greatly appreciated.

If I encounter any further challenges or require additional assistance in the future, I won’t hesitate to reach out.

Best Regards,
Azeddine

#386277 Copied

Andrew Mitchell

Support staff

March 11, 2024 at 00:20

Dear Azeddine,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#386279 Copied
Tagged: fix woocommerce quick view, quick view option problems, resolve woocommerce quick view, troubleshoot wordpress quick view, woocommerce quick view issues, wordpress quick view not working
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