Licence key not showing in licences but when i try to add it says that that the key is registered

This topic has 5 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Bob the builder

  • Avatar: WEBPIXELS
    Bob the builder
    Participant
    October 14, 2023 at 23:50

    hi i’ve got one of my many licence keys that doesnt show in my licences. when i try to add it it says that its already registered. i know that this key is registered to my account please let me know which website and why it doesnt show up in my licences.

    thanks

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2023 at 06:59

    Hello, WEBPIXELS,

    Thank you for contacting us and for using XStore.

    Please provide us with the mentioned purchase code.

    Kind Regards,
    8theme team

    Avatar: WEBPIXELS
    Bob the builder
    Participant
    October 15, 2023 at 22:34

    here is the licence key

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2023 at 07:15

    Hello, WEBPIXELS,

    We appreciate your prompt response.

    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: WEBPIXELS
    Bob the builder
    Participant
    October 16, 2023 at 12:39

    Hello, Rose Tyler,

    Thank you so much i’ve resolved the issue.

    Regards,
    Web Pixels

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The issue related to '‘licence key not showing in licences but when i try to add it says that that the key is registered’' has been successfully resolved, and the topic is now closed for further responses

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