Footer does not stay as it should (online)

3 replies2 participantsUpdated by Tony Rodriguez

  • Avatar: infomrprod
    infomrprod
    Participant

    Hi
    When I set the footer, everything is beautiful. However, the first column on the online page is ugly. What am I doing wrong?

    3 Answers

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @infomrprod,

    Thank you so much for purchasing our theme and contacting our support center.

    We kindly request you provide a screenshot of the issue you are encountering, along with the URL of the page where the problem is occurring. This will enable us to investigate and assist you more effectively.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Additionally, we would appreciate it if you could create temporary WP-Admin access for us to review your settings.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
    Avatar: infomrprod
    infomrprod
    Participant

    https://ibb.co/7QKXfw2
    https://ibb.co/g7Nqndb

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @infomrprod,

    We appreciate your prompt response in providing the necessary screenshot and login details.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you revisit your site after clearing your browser cache, as the problem was likely due to a cache issue.

    For your information, we have deactivated the ‘Remove Query Strings From Static Resources’ option located under XStore > Theme Options > Speed Optimization. This action has effectively resolved the issue you were experiencing.

    For your reference, we have attached images in the private content area.

    Should you require further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.

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