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  dronvg

  Participant

  January 21, 2015 at 18:23

  when opening webpage from outside, first thing that should come up is Loader progress bar and it is not showing when “Enable cart widget” is turned off
  Open a separate window in different browsers does the same.
  turning On “Enable cart widget” enables progress bar back.

  Please assist

  #36294 Copied
  5 Answers
  

  Eva Kemp

  Participant

  January 21, 2015 at 18:46

  Hello,

  Please provide us with FTP and wp-admin panel credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #36300 Copied
  

  dronvg

  Participant

  January 21, 2015 at 20:40

  below

  Please, contact administrator
  for this information.

  #36312 Copied
  

  Eva Kemp

  Participant

  January 21, 2015 at 22:12

  Hello,

  Have you made any changes in the original theme files?
  Loading icon works fine on our demo site when cart widget is disabled.

  Thank you.
  Regards,
  Eva Kemp.

  #36348 Copied
  

  dronvg

  Participant

  January 21, 2015 at 22:20

  I have not made any changes to original files, like I said all I did is disable cart widget.
  were you able to see the problem on my site?

  #36354 Copied
  

  Eva Kemp

  Participant

  January 22, 2015 at 10:45

  Hello,

  You need enable Theme Options > Promo Popup > Enable promo popup > On.
  Pop up window won’t be shown if you have Open popup on enter off and Show link in the top bar (Newsletter) – off.
  Then loader will be visible.

  Please try it.

  Thank you.
  Regards,
  Eva Kemp.

  #36476 Copied
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