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Website checkout page in xstore, my website is RTL

This topic has 35 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

Fred

Participant

July 2, 2023 at 09:57

hi how are you doing i need to edit the checkout page language and the text position, i have RTL website.
i need help

Please, contact administrator
for this information.

#360958 Copied Theme version: 123

34 Answers

Rose Tyler

Support staff

July 2, 2023 at 12:06

Hello, Fred,

Thank you for contacting us and for using XStore.

Please translate the theme, Core and WooCommerce plugins – https://xstore.helpscoutdocs.com/article/30-base-theme-translation

Describe in more detail how exactly you want to change the text position.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360975 Copied

Fred

Participant

July 2, 2023 at 12:51

this is ok i know the translate
but i need the whole imported theme to be RTL
i will need only to edit the text
this link you sent above is for translation.

and regarding the RTL i saw a post you wrote to change the website language, but did not work also
i still get the header section not RTL

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Fred

Participant

July 2, 2023 at 12:53

i need the imported demo to be rtl and i just edit the text

#360983 Copied

Fred

Participant

July 2, 2023 at 12:58

???????????

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Fred

Participant

July 2, 2023 at 13:05

?????????

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Fred

Participant

July 2, 2023 at 13:06

??????????????
????
???
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?
?
?

#360986 Copied

Fred

Participant

July 2, 2023 at 13:06

any fkn one here
?

what is that shit
i need my money back
i need to cancel the account

#360987 Copied

Fred

Participant

July 2, 2023 at 13:11

i need my money back

#360988 Copied

Fred

Participant

July 2, 2023 at 13:49

????

#360989 Copied

Rose Tyler

Support staff

July 2, 2023 at 13:55

Hello, Fred,

RTL styles are applied once you enable RTL language, no matter what demo you imported.
If styles were not applied, provide URl and temporary wp-admin access, we will check the problem and we will help you.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

If you would like to submit a refund request, please visit – https://themeforest.net/refund_requests/new Do not forget to mention in the text of the request that you already contacted our support team.

Our reply time may vary depending on the number of requests and is up to 24 hours Monday-Friday and up to 48 hours on weekends. But is usually faster than that.
Please do not spam.

Thank you in advance for understanding.

Kind Regards,
8theme team

#360992 Copied

Fred

Participant

July 2, 2023 at 14:00

Private Content

Please contact administrator
for this information.

#360993 Copied

Rose Tyler

Support staff

July 2, 2023 at 14:02

Hello, Fred,

Thank you for your response and for wp-admin access. What is URL of your site?
BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, use the Private Content area.

Kind Regards,
8theme team

#360994 Copied

Fred

Participant

July 2, 2023 at 14:04

ok remove the details i added from the form
the website original domain is : http://www.doaamkalde.com

i did staging website : https://doaamkalde.com/dm-rtl-test/

please check and if someone can call me please
i lost my mind

#360995 Copied

Fred

Participant

July 2, 2023 at 14:09

please add for me the RTL theme
so i enter and only edit the text and images

thanks

#360997 Copied

Fred

Participant

July 2, 2023 at 14:21

i need this one https://xstore.8theme.com/demos/rtl/ar/

i just edit the images and the text

#360999 Copied

Fred

Participant

July 2, 2023 at 14:30

is the RTL working with bakery only ?
maybe this is the issue

#361000 Copied

Rose Tyler

Support staff

July 2, 2023 at 14:31

Hello, Fred,

We’ve checked and we do not see the problem with RTL on our test sites.
There is something on your site that causes the problem. It can be a 3rd- party plugin, custom code, or something else. We tried to disable plugins, but the account you provided for us does not have permission for this. Please check and provide us with such permission, or disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins).

Kind Regards,
8theme team

#361001 Copied

Fred

Participant

July 2, 2023 at 14:32

try now i did change the permission

#361002 Copied

Rose Tyler

Support staff

July 2, 2023 at 14:42

Hello, Fred,

We can’t disable plugins still – https://prnt.sc/ObK_3hJ4LlyN Please do it by yourself.

In WooCommerce > Status > Log > we can see errors – https://gyazo.com/6469ac55778275c920eb2c8ca855746a
You need to fix it first, the next article will help you – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ , the simplest way – just contact your hosting provider to fix the mentioned memory error.
Only after fixing it, we will be able to continue, because it is a critical error.

Kind Regards,
8theme team

#361003 Copied

Fred

Participant

July 2, 2023 at 15:02

check now i did everything please fast guys
i did disable and i did the PHP memory size

#361004 Copied

Fred

Participant

July 2, 2023 at 15:14

everything is ok ?
just inform me guys ?

5 hours trying to do that

#361005 Copied

Rose Tyler

Support staff

July 2, 2023 at 15:25

Hello, Fred,

Once we disable TranslatePress – Multilingual plugin, RTL styles are applied. It seems you need to correctly configure that plugin.

Kind Regards,
8theme team

#361007 Copied

Fred

Participant

July 2, 2023 at 15:31

its disabled ???
what i need to do then ?!

#361009 Copied

Rose Tyler

Support staff

July 2, 2023 at 15:41

Hello, Fred,

“its disabled ???” – yes, we’ve disabled the plugin because it caused the problem on your site. Go to Plugins and check by yourself.
“what i need to do then ?!” – we would recommend you read the documentation of the plugin or contact their support team.
This problem is independent of our theme. You can activate any other theme + activate TranslatePress – Multilingual plugin and you will get the same problem.
We, as theme support, can help only with causes which strictly related to our theme, not with problems that are independent of our theme. We hope it is clear now.

Kind Regards,
8theme team

#361010 Copied

Fred

Participant

July 2, 2023 at 15:48

can you do import for the RTL
and where i can contact the support
you are not support ?

#361012 Copied

Fred

Participant

July 2, 2023 at 15:50

please remove the bad plugins and install for me the RTL please
i will edit the text and the images

#361013 Copied

Rose Tyler

Support staff

July 2, 2023 at 16:04

Hello, Fred,

There is no separate import for RTL. You already imported demo content on https://doaamkalde.com/dm-rtl-test/ , you selected RTL language to the site, and now you can edit the texts and the images. From now you may edit the demo content on-site depending on your needs.

“you are not support ?” – we are the support team for the XStore theme, here is our support policy – https://xstore.helpscoutdocs.com/article/25-support
If some problem, or situation is caused by 3rd party plugin, you need to contact the support team of that plugin. https://xstore.helpscoutdocs.com/article/165-third-party-plugins
“and where i can contact the support” – https://wordpress.org/support/plugin/translatepress-multilingual/

Kind Regards,
8theme team

#361016 Copied

Fred

Participant

July 2, 2023 at 16:09

another question
dose the RTL supported by Bakery only ?
or its ok with elemntor ?

#361019 Copied

Fred

Participant

July 2, 2023 at 16:10

i did now look how is the website looks: https://doaamkalde.com/dm-rtl-test/

#361020 Copied
Tagged: best selling, checkout, payment, themes, woocommerce, xstore
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