Deregister XSore Theme is not possible because the websites does not exist

This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: PJone
    PJone
    Participant
    June 7, 2023 at 14:44

    Hello,

    how can i deregister Domains for XStore theme if the website doesn’t exist?
    Please check the private content.

    All pj-1 – 4 is staging too and not live.
    Now we can’t register on a live server although the license was only on the staging server before 🙁

    regards

    Patrick

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 15:12

    Hello PJone,

    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: PJone
    PJone
    Participant
    June 7, 2023 at 15:22

    Hi,

    thanks, but how can i change the pj-1, pj-2, pj-3,pj-4, pj-5 etc. to stagging?
    This is very important.

    We don’t work with subs … we have extra this domains for staging

    regards

    Patrick

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 15:36

    Hello PJone,

    Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ It has information on what sites are recognized as staging. You can create subdomains that will suit rules and will be recognized as staging.
    We’ve reset info about activations on pj-1, pj-2, pj-3,pj-4, pj-5 etc., for you.

    Kind Regards,
    8theme team

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