Hello @Sahil,
We would appreciate it if you could provide us with a short video clip of the issue so that we can replicate and test it on your site.
We kindly also request confirmation (video) that there is no issue with the default theme.
Additionally, if you could share the WordPress Admin URL and credentials, as well as the cPanel URL and login details, it would be helpful for us to further investigate the issue and provide assistance.
Best Regards,
8Theme’s Team