Hello, Marie,
Thank you for the response.
2/ Do you mean [product_brand] shortcode? Where did you get it and how to add it? It is not our shortcode, so we are not responsible for it.
Our Brands settings are in Theme Options > WooCommerce > Shop elements > Brands. But they work for our custom port type – brands, not for brands added by a 3rd party plugin.
6/ What plugin do you use to create 2 new emails? They are visible in our email builder? Please describe the situation in more detail with screenshots.
Also, please read this topic – https://www.8theme.com/topic/built-in-email-builder-woo-subscription-email-templates-are-missing/
Kind Regards,
8theme team