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Variation problem disable add to cart and buynow button

This topic has 12 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

Restorialifee

Participant

March 18, 2023 at 18:14

please check

Please, contact administrator
for this information.

#350431 Copied Theme version: 9.0.1 WooCommerce version: 7.4.1

11 Answers

Rose Tyler

Support staff

March 19, 2023 at 09:41

Hello, Restorialifee,

Thank you for contacting us and for using XStore.

We can’t see your site – https://prnt.sc/oiS8cH7qC8Ea Please check it.

Kind Regards,
8theme team

#350458 Copied

Restorialifee

Participant

March 19, 2023 at 15:33

wait please there some problem

#350496 Copied

Tony Rodriguez

Support staff

March 20, 2023 at 05:36

Hello Restorialifee,

We are eagerly awaiting your response. Please contact us again when the issue has been resolved so that we can investigate and provide assistance.

Best Regards,
8Theme’s Team

#350536 Copied

Restorialifee

Participant

March 20, 2023 at 17:27

there all function not working please check

Please contact administrator
for this information.

#350631 Copied

Tony Rodriguez

Support staff

March 21, 2023 at 07:39

Hello, @Restorialifee,

We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme. If the issue persists with the default WordPress Theme, it will confirm that the issue is not due to our theme and we suggest that you reach out to Plugin support for further assistance. If the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.

If the issue does not persist with the default WordPress theme then we suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#350664 Copied

Restorialifee

Participant

March 21, 2023 at 19:15

i dont have any thirdparty plugin

Please contact administrator
for this information.

#350752 Copied

Restorialifee

Participant

March 21, 2023 at 20:21

theme not working properly all pages open different layout and variation not working what happens i don’t know so please check urgent

#350758 Copied

Tony Rodriguez

Support staff

March 22, 2023 at 05:58

Hello @Restorialifee,

Have you tested the issue with the default WordPress Theme? Does the issue still occur when using the default WordPress Theme?

Best Regards,
8Theme’s Team

#350792 Copied

Restorialifee

Participant

March 22, 2023 at 06:24

Yes

Please contact administrator
for this information.

#350794 Copied

Restorialifee

Participant

March 22, 2023 at 07:51

please check everything its urgent

#350800 Copied

Rose Tyler

Support staff

March 22, 2023 at 08:19

Hello, Restorialifee,

We apologize for the delay in responding.

If the issue persists even after switching to a different theme, it is unrelated to our theme and we are unable to provide assistance. We suggest that you reach out to the support team of the WooCommerce plugin for further assistance. Also, there are errors that come from WooCommerce plugin, please check the screenshot in the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#350802 Copied
Tagged: add to cart, buy now button, disable, themes, variation, woocommerce, wordpress
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