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Product filter not working well on the shop page

This topic has 5 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by MAHDAR

  • Avatar: mahdar
    MAHDAR
    Participant
    February 26, 2023 at 11:28

    Hey, good time.

    Category filtering doesn’t work well

    For example: I have 20 products in the pullover category that have different sizes, but when I filter, only 3 are displayed on size s, while 20 is

    And when the size filters with color, it doesn’t show anything anymore.

    Please view the video

    Please, contact administrator
    for this information.
    #348102 Copied Theme version: 9.0.4
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2023 at 13:29

    Hello, MAHDAR,

    We kindly ask you to clear your cache and check if the filter is working properly now.
    We thank you for your cooperation.

    Kind Regards,
    8theme team

    #348115 Copied
    Avatar: mahdar
    MAHDAR
    Participant
    February 26, 2023 at 23:53

    Hello good time
    This is not fixed
    It is only correct in English but it is problematic in other languages

    Please watch the video

    Please give the filter a thorough review
    thank you so much

    Please contact administrator
    for this information.
    #348135 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2023 at 11:37

    Hello, MAHDAR,

    I’ve followed this article https://wpml.org/errata/woocommerce-6-3-the-new-product-attributes-lookup-table-is-not-populated-for-products-in-secondary-language/ and disabled “Use the product attributes lookup table for catalog filtering” option.
    Please check the filters now.

    Kind Regards,
    8theme team

    #348170 Copied
    Avatar: mahdar
    MAHDAR
    Participant
    May 7, 2025 at 08:23

    Thanks for the support! My topic “Product filter not working well on the shop page” has been successfully resolved.

    #443388 Copied

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The issue related to '‘Product filter not working well on the shop page’' has been successfully resolved, and the topic is now closed for further responses

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