Hello @海绵宝宝,
We apologize for the inconvenience, but the screenshots you provided are not working for us. Could you please explain your issue in more detail and share the screenshot with us via this site: https://postimages.org/ so that we can investigate the issue further?
We also suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the problem.
If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization.
Please note that you should take a complete backup of your site before doing so.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can further investigate the issue on your site.
WP Admin URL:
WP Admin Username:
WP Admin Password:
We look forward to hearing from you.
Best Regards,
8Theme’s Team