Hello, @Bello,
We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme. If the issue persists with the default WordPress Theme, it will confirm that the issue is not due to our theme and we suggest that you reach out to the WordPress support for further assistance. If the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.
Best Regards,
8Themes Team