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Check out layout Advanced Account login missing

This topic has 7 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Oliver Theiß

Oliver Theiß

Participant

September 15, 2022 at 12:41

Hello all,
i switched to Check out layout Advanced today. as it is just well done and
looks much better….

However, something very important is missing here ….
See screenshot of classic check out…. it shows what is missing.

In the Check out layout Advanced variant the customer account login function is missing….. or did I click something wrong in the Cutomizer…… The login is important in the position when the customer already has an account.

can you add this? Please 🙁

Please, contact administrator
for this information.

#334173 Copied Theme version: 8.3.2 WooCommerce version: 6.9.0

6 Answers

Rose Tyler

Support staff

September 16, 2022 at 08:44

Hello,

Your checkout layout looks in another way (we created in theme) -> https://prnt.sc/Z-2eQzTGBhTN and origin design -> https://prnt.sc/IzhEgg3R3hxG (there are such forms for login/coupon as you see)
After we checked your plugins we found that WooCommerce germanized was the reason of such issue -> https://prnt.sc/e0MgeQuo-qCO (when WooCommerce germanized is disabled)
You should definitely contact with Plugin’s author and tell them about such issue, because it seems they already had some issues with other popular themes (you may check next screenshot where it is shown that they had to add a few extra files for compatibilities -> https://prnt.sc/PIDHIK8J1WUC ). In such way, they could add compatibility with our XStore theme as well or could provide us some code snippet for our theme to include it globally from our side (to make such compatibility with them inside XStore theme).

Regards

#334263 Copied

Oliver Theiß

Participant

September 16, 2022 at 08:58

hello Rose ,

thank you very much for your detailed and helpful answer.

WooCommerce germanized I need for legal reasons, so that the prices and other things for Germany are displayed correctly.

I contact the plugin provider today and hope they can optimize it.

Thank you and stay healthy

#334265 Copied

Rose Tyler

Support staff

September 16, 2022 at 09:02

Hello @Oliver Theiß,

Thank you for the reply. Have a nice day!

Regards

#334266 Copied

Oliver Theiß

Participant

September 16, 2022 at 14:43

Hello Rose,
I have already received a reply.

You can fix the error via the plugin settings.

Second thing is…….

And I have a problem see screenshot from the product page.
I have created with your product page builder. it is really a good tool.

But something is wrong with the sticky function….. maybe the code is broken…
the elements run too far …… they run over the product table that should not be there…..

but for this i can also do a ticket

Oliver

#334306 Copied

Tony Rodriguez

Support staff

September 18, 2022 at 10:45

Hello @Oliver Theiß,

The issue you are facing is because of the column sticky, I have turned OFF the sticky column and it is working fine now, please check back your site again after removing the cache.

https://postimg.cc/64CyjBX1

Regards 8Themes Team.

#334393 Copied

Oliver Theiß

Participant

September 18, 2022 at 11:08

hello , yes thank you …

but i want to have the elemte sticky up to the product tab. this is the function in the single product builder. but of course they should not run over the tabs … I think this is a theme error .

#334395 Copied
Tagged: advanced account, checkout, layout, login, themes, woocommerce, wordpress
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Check out layout Advanced Account login missing

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