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Theme update error PCLZIP_ERR_BAD_FORMAT (-10)

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Awais Ahmed

Rohan

Participant

July 26, 2022 at 07:11

theme update error

Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Error image
https://i.imgur.com/1BfFtK6.png

Please, contact administrator
for this information.

#330477 Copied Theme version: 8.2.2 WooCommerce version: not using

1 Answer

Awais Ahmed

Participant

July 26, 2022 at 07:33

Hello, @Rohan,

Try to deactivate and activate the theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09

You may try to update the theme after that and you should not face any issues.

And if still you will not able to update it, then please share your site WP Admin URL and Credentials in a private content area of this topic, so that I’ll check and further help you out.

Regards 8Themes Team.

#330480 Copied
Tagged: best selling, error fixing, pclzip_err_bad_format, theme customization, themes, update error, woocommerce
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