• 

  Russ

  Participant

  January 12, 2015 at 19:09

  Hello I have really hard time with product layout
  please see images below

  http://www.diamondsourceinc.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-12-at-1.01.05-PM.png

  http://www.diamondsourceinc.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-12-at-12.55.36-PM.png

  Please Help to fix this issue

  #33008 Copied
  18 Answers
  

  Robert Hall

  Participant

  January 12, 2015 at 19:10

  Hello,

  Please provide us with link to the page and wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #33010 Copied
  

  Russ

  Participant

  January 12, 2015 at 19:35

  Thanks

  Please, contact administrator
  for this information.

  #33017 Copied
  

  Robert Hall

  Participant

  January 12, 2015 at 19:56

  Hello,

  Sorry, but your credentials isn’t correct. Please provide as well.

  Regards,
  Robert Hall.

  #33018 Copied
  

  Russ

  Participant

  January 12, 2015 at 20:04

  Please try again I change password

  Please, contact administrator
  for this information.

  #33021 Copied
  

  Eva Kemp

  Participant

  January 12, 2015 at 20:13

  Hello,

  Could you please provide us with FTP credentials as well?

  Thank you.
  Regards,
  Eva Kemp.

  #33026 Copied
  

  Russ

  Participant

  January 12, 2015 at 20:24

  here is the ftp account

  Please, contact administrator
  for this information.

  #33029 Copied
  

  Russ

  Participant

  January 13, 2015 at 16:56

  Any news?

  #33248 Copied
  

  Eva Kemp

  Participant

  January 13, 2015 at 18:52

  Hello,

  I selected 6 products per row in Theme Options and didn’t see the problem with products display on Product Categories pages. I’ve put 3 products per row back.
  Please check it from your side and clear browser cache before.

  Thank you.
  Regards,
  Eva Kemp.

  #33266 Copied
  

  Russ

  Participant

  January 13, 2015 at 19:08

  Hi Eva,
  This page from watches
  the problem start from 4 row
  please check link below
  http://www.diamondsourceinc.com/wp-content/uploads/2015/01/Screen-Shot-2015-01-13-at-1.03.22-PM.png

  if you want see problem on 6 row try to check all pages you will see empty spots

  Thanks

  #33269 Copied
  

  Russ

  Participant

  January 14, 2015 at 17:51

  Hi Eva,
  Any news?

  #33486 Copied
  

  Russ

  Participant

  January 15, 2015 at 16:09

  I’m still waiting for your answer guys
  I need you help with your theme
  Please respond to my questions and fix this issue

  #33661 Copied
  

  Eva Kemp

  Participant

  January 15, 2015 at 17:09

  Hello,

  Sorry for a delay.
  We are investigating this issue.
  As soon as there is a result we’ll let you know.

  Thank you.
  Regards,
  Eva Kemp.

  #33675 Copied
  

  Russ

  Participant

  January 19, 2015 at 21:24

  Hello Eva,
  How long is going to investigating this issue?
  Thanks

  #35006 Copied
  

  Russ

  Participant

  January 19, 2015 at 22:32

  Guys what you did?
  entire site shot down
  what happen?

  #35240 Copied
  

  Russ

  Participant

  January 19, 2015 at 22:55

  What are you doing guys?
  Please respond ASAP you shot down my website?

  #35245 Copied
  

  Eva Kemp

  Participant

  January 21, 2015 at 14:31

  Hello,

  Please take our apologies for a long delay.
  The issue has been fixed.
  Please clear browser cache and check your site.

  Thank you.
  Regards,
  Eva Kemp.

  #35908 Copied
  

  Russ

  Participant

  January 21, 2015 at 17:07

  Perfect
  Looks amazing
  Thank you so much Eva for your help

  Best Regards
  Russ

  #36207 Copied
  

  Eva Kemp

  Participant

  January 21, 2015 at 17:28

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #36279 Copied
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