Return to previous page

Category name under some thumbs is multiplied

This topic has 9 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Olga Barlow

buscape

Participant

June 9, 2022 at 13:45

Hello,
recently I’ve found this problem:
https://prnt.sc/faazHbd27edK
https://prnt.sc/n0SRI-cQfRPr

Kind Regards

Please, contact administrator
for this information.

#325510 Copied Theme version: 8.2 WooCommerce version: 6.5.1

8 Answers

Rose Tyler

Support staff

June 9, 2022 at 14:11

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#325516 Copied

buscape

Participant

June 9, 2022 at 14:17

here you are

Please contact administrator
for this information.

#325518 Copied

Rose Tyler

Support staff

June 9, 2022 at 14:25

Hello,

Select Primary category – https://prnt.sc/q-Zo2GdsGkLW

Regards

#325519 Copied

buscape

Participant

June 9, 2022 at 14:41

why do i need to do that?
There is one category checked, and then “auto” for primary category.

Furthermore, most of the thumbs don’t have category:
https://prnt.sc/5-rXXBYPbIrv

Regards

#325521 Copied

buscape

Participant

June 10, 2022 at 07:18

I think that all category names are gathered under one thumb:

https://prnt.sc/TrBhxUvtPp0D

#325560 Copied

Olga Barlow

Support staff

June 10, 2022 at 08:49

Hello,

This is the conflict between the new version of WordPress and the WPML plugin.

We use default WooCommerce function wc_get_product_category_list() http://hookr.io/functions/wc_get_product_category_list/ .
This function is based on the get_the_term_list() https://developer.wordpress.org/reference/functions/get_the_term_list/ that based on get_the_terms() https://developer.wordpress.org/reference/functions/get_the_terms/ .
And problem is that get_the_terms() returns incorrect data after latest WP update.
We added a temporary fix in the child theme and use another function that gets data directly from the DB without using the default functions that I mentioned above. But it may slow down the page speed. So, I would recommend you to contact WP and WPML support to ask them to check the mentioned default functions and fix them.

Regards

#325570 Copied

buscape

Participant

June 10, 2022 at 08:57

OK, thank you!

#325572 Copied

Olga Barlow

Support staff

June 10, 2022 at 11:03

Hello,

You are welcome.

Regards

#325591 Copied
Tagged: category, multiplied, templates, thumbs, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)