Unable to delete duplicate default header

This topic has 4 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: goktuga
    goktuga
    Participant
    May 7, 2022 at 14:19

    hello, i am using xstore for all my projects and really happy with the product.

    one of my projects has an issue. in the header builder there is a duplicate of my default header and i cannot delete it (see the screenshot below). also there are some typography setting conflicts, some of my settings does not apply, for eg. breadcrumbs are not rendering correct. i set them to px values, yet they still appear as vw.

    I am considering the rebuilt the whole theme from scratch but also if possible i would like to see if any diagnostics for theme available

    i moved a copy of my site to a new subdomain

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2022 at 15:51

    Hello,

    Provide temporary wp-admin access, please.

    Regards

    Avatar: goktuga
    goktuga
    Participant
    May 7, 2022 at 15:54

    i would like it to be tested on the test installation if possible

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2022 at 07:45

    Hello,

    in the header builder there is a duplicate of my default header and i cannot delete it

    – deleted. Please check. We need access to the live site, to be able to do the same there.

    there are some typography setting conflicts, some of my settings does not apply, for eg. breadcrumbs are not rendering correct. i set them to px values, yet they still appear as vw.
    – Here is what I can see https://prnt.sc/kaj8bSVKNwKD > https://prnt.sc/4pHz_I1rssy1

    Regards

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