• 

  roy

  Participant

  November 9, 2021 at 21:55

  When install Xstore theme from the wordpress dashboard by using the downloaded zip file “themeforest-xxxx-xstore-responsive-woocommerce-theme”, always got the error” The link you followed has expired, please try again”. All plugin deactivated and the server info satisfied the requirements:

  PHP
  v7.4.25
  GD: 2.2.5
  Memory Limit: 512.0 MiB
  Max Script Execute Time: 500s
  Max Post Size: 32.0 MiB
  Max Upload Size: 128.0 MiB

  MYSQL
  v5.7.36
  Maximum No. Connections: 151
  Maximum Packet Size: 256.0 MiB
  Data Disk Usage: 2.8 MiB
  Index Disk Usage: 1.4 MiB

  Please, contact administrator
  for this information.

  #308054 Copied Theme version: 8.0.9 WooCommerce version: 5.9
  1 Answer
  

  Rose Tyler

  Support staff

  November 10, 2021 at 09:18

  Hello,

  Thanks for contacting us.
  Please read our docs – https://www.8theme.com/documentation/xstore/theme-installation/theme-package/ and watch video – https://youtu.be/4n1re0jKorc
  It looks like you are trying to instal wrong archive (full package instead WP theme only). Or you did not check requirements – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
  Read this article also – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

  Regards

  #308081 Copied
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