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  leBrave

  Participant

  October 31, 2021 at 17:47

  Hello I have made changes to the header and nothing is changing after I clicked PUBLISH. I found something in the forum where you suggested to do the following “Theme Options > Header builder > Multiple headers > edit header for the Home page”. I did it still doesn’t work at all and whenever I click on Muliple headers the site becomes unresponsive and it will load forever I have to refresh the browser and all my changes will go back to initial even though in the side bar settings My actual changes remain.

  #307113 Copied Theme version: 8.0.8
  7 Answers
  

  Rose Tyler

  Support staff

  November 1, 2021 at 14:20

  Hello,

  Could you provide a video of the problem?
  Provide temporary wp-admin and FTP access, so we can take a closer look.

  Regards

  #307160 Copied
  

  leBrave

  Participant

  November 2, 2021 at 00:18

  Hello. I can’t give you FTP right now as my plan doesn’t allow for it. I will request it. In the meantime you may have a temporary WordPress account. Also recording and uploading is hard since my speed isn’t great. All I can say is that no matter what changes I apply to the header nothing changes

  Please contact administrator
  for this information.

  #307241 Copied
  

  Olga Barlow

  Participant

  November 2, 2021 at 13:58

  Hello,

  Do you use CloudFlare CDN? https://prnt.sc/1y604yo
  Disable it if your site is under development because CDN caches all the styles and scripts and you don’t see changes because of this.

  Regards

  #307290 Copied
  

  leBrave

  Participant

  November 2, 2021 at 15:18

  Hello,
  I do use CloudFare but are you refering to this option ?

  Or do you want me to change nameservers?

  #307299 Copied
  

  Olga Barlow

  Participant

  November 2, 2021 at 17:09

  Hello,

  If you can’t disable it at all during site development then enable Development mode at least to avoid CDN caching.

  Regards

  #307329 Copied
  

  leBrave

  Participant

  November 3, 2021 at 11:47

  Hello,
  I did that already and purge the cache so it is somehow working.

  Thank you for direction

  #307413 Copied
  

  Olga Barlow

  Participant

  November 3, 2021 at 16:55

  Hello,

  You are welcome.

  Regards

  #307471 Copied
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