Not able to add gallery images in producs

This topic has 6 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: naveen
    naveen
    Participant
    September 15, 2021 at 07:23

    I am not able to add gallery images in products I have deactivated the child theme and activated the parent theme but still the same issue. I have shared details please check

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2021 at 07:47

    Hello,

    Could you provide screenshots or a video of the problem?
    Use Gayzo or Lightshot screenshot tools to make and share screenshots.

    Regards

    Avatar: naveen
    naveen
    Participant
    September 15, 2021 at 08:11

    I have shared video link and image link please check

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2021 at 08:18

    I don’t see the video link, unfortunately. Could you post it one more time?

    Regards

    Avatar: naveen
    naveen
    Participant
    September 15, 2021 at 08:21
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 15, 2021 at 11:46

    Hello,

    Sorry, but looks that image that you try to add to gallery is broken https://prnt.sc/1sac7qh
    Try to reupload images. They should have the information: File name, File type, File size, Dimensions, for example https://prnt.sc/1saciik But another image you try to use does not have anything and looks broken https://prnt.sc/1sacky6

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Not able to add gallery images in producs’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.