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The active theme is broken - by Valentin

This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Valentin
    Valentin
    Participant
    September 10, 2021 at 14:03

    I wanted to update Xstore to the latest version and I get a critical error on the website.

    On the Theme page, I also get this message when Xstore is active : The active theme is broken. Reverting to the default theme.

    Can you please help solve the issue?

    Please, contact administrator
    for this information.
    #301895 Copied Theme version: 8.0.2
    4 Answers
    Avatar: Valentin
    Valentin
    Participant
    September 10, 2021 at 14:07

    If it can help to solve the issue, I see that error message in the Dashboard Theme page:

    Broken Themes
    The following themes are installed but incomplete.

    Name Description
    xstore Stylesheet is missing.

    #301897 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2021 at 15:02

    Hello,

    Because you did not upload all the theme files during update or files were not updated correctly during autoupdate. I have reinstalled parent theme. Check now.

    Regards

    #301904 Copied
    Avatar: Valentin
    Valentin
    Participant
    September 10, 2021 at 15:05

    Thanks Olga. Indeed, the update failed in the middle of the upload and half of the files were not updated…

    All fixed now, thanks.

    #301907 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2021 at 15:06

    You are welcome.

    Regards

    #301908 Copied
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