Filter by Brand does not work properly - by HmirceaD

This topic has 2 replies, 2 voices, and was last updated 4 years, 3 months ago ago by John Holden

  • Avatar: HmirceaD
    HmirceaD
    Participant
    September 2, 2021 at 16:20

    Hello,

    I added many filters to my shop sidebar, one of which filters by brands. My store is structured such that is shows categories > subcategorie > either subcatories again or products depending on the products.

    The problem is that when I reach the last “level” meaning products are displayed, the filter works properly, however when subcategories are displayed, the filter shows up but it does not work properly (meaning that no matter what brand is chosen it shows that no products are available).

    Examples:

    It does not work on this page:
    https://mykids.ro/carucioare-copii/

    But it works on this page:
    https://mykids.ro/carucioare-3-in-1/

    Is there a way to only display the brand filter when I reached the last level of subcategories so that it will work properly?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: John Holden
    John Holden
    Participant
    September 2, 2021 at 19:12

    Hello

    Thank you so much for contacting us!

    We have access your website URL check your placed filter by selection different options and we can’t see any issue will you please send us a video Screenshot where you exactly face issue so that we will guide you better.

    John Holden

  • Viewing 2 results - 1 through 2 (of 2 total)

The issue related to '‘Filter by Brand does not work properly’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.