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Infinite scroll issue : First page replaced by second page

This topic has 14 replies, 2 voices, and was last updated 4 years, 3 months ago ago by DM

DM

Participant

August 31, 2021 at 00:45

Infinite scroll issue: Instead of continues loading the second page, the first page will be replaced by the second page, and after the second page, the Infinite scroll functioning ok. It does the same when using the “Load More button” as well. The plugin has reinstalled issue still exists.

Please, contact administrator
for this information.

#300577 Copied Theme version: 8.0.5 WooCommerce version: 5.6.0

13 Answers

Rose Tyler

Support staff

August 31, 2021 at 08:16

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#300592 Copied

DM

Participant

August 31, 2021 at 11:14

Hi, Thanks for your reply. I have installed a brand new website to test and duplicated this fault by switch on “Ajax Product Pagination” under: WooCommerce(Shop)->Shop->Shop page layout. But the problem is the after Switch off the “Ajax Product Pagination” option, the fault will still exist. Is there anything I can do without reinstall the whole thing?

#300623 Copied

Rose Tyler

Support staff

August 31, 2021 at 12:24

Hello,

I am not sure that fully understand your reply.
Is “Ajax Product Pagination” disabled on your do*****art.co.nz site?
Could you provide temporary wp-admin access?

Regards

#300639 Copied

DM

Participant

August 31, 2021 at 13:29

I setup a new website for test that use the same theme and the Infinite scroll works fine until turn on “Ajax Product Pagination” and click “Publish”. But the fault will still exist after turn off the “Ajax Product Pagination”.

Please contact administrator
for this information.

#300670 Copied

Rose Tyler

Support staff

August 31, 2021 at 14:33

Thanks for the explanation.
It is strange because this problem can’t be re-created on our test site.
Have you tried to disable all 3-rd party plugins?
Provide temporary FTP access, I will pass this problem to our developers.

Regards

#300687 Copied

DM

Participant

August 31, 2021 at 23:57

Hi, This fault only appears on XStore Child Theme created by Import Demos (I imported Niche market 02). And this fault seems doesn’t appear on the main theme. I have already disabled all the third-party plugins.

Please contact administrator
for this information.

#300786 Copied

DM

Participant

September 1, 2021 at 09:20

I have use Export/Import function export the Child theme and imported to main theme and the main theme shows the same error.

#300832 Copied

DM

Participant

September 1, 2021 at 10:12

I have found a way to solve this by using “Import Demos” function from Xstore Control Panel (I have import theme Options only). I have import Nich Market theme to the Main theme and the error is gone and the Infinite scroll working ok.

And I have try import the .dat file exported from the fautly child theme to the working theme, and the error will show up again.

I am not sure what caused the fault, and I have attached the xstore-child-export.dat file from the faulty theme might be able to help understand the reason.

Please contact administrator
for this information.

#300840 Copied

Rose Tyler

Support staff

September 1, 2021 at 10:13

Hello,

Our technicians are working on your site right now. Please do not edit Theme Options

Regards

#300841 Copied

Rose Tyler

Support staff

September 1, 2021 at 11:05

Fixed.

Regards

#300857 Copied

DM

Participant

September 1, 2021 at 11:16

Thanks for the help, what was the issue?

#300861 Copied

Rose Tyler

Support staff

September 1, 2021 at 12:05

It was a problem between Masonry and lazy loading options. Code to fix it was added here – https://prnt.sc/1qy2jkn

Regards

#300864 Copied

DM

Participant

September 1, 2021 at 13:23

Thanks for the help.

#300889 Copied
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Infinite scroll issue : First page replaced by second page

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