• 

  Kose

  Participant

  August 27, 2021 at 08:55

  Hello, i see following stylesheets in the source;
  ‘stylesheet’ id=’wc-blocks-style-css’
  ‘stylesheet’ id=’wc-blocks-vendors-style-css’
  are these belong to gutenberg. I already disabled them. Can u please suggest.
  thank you

  #300174 Copied Theme version: 8
  6 Answers
  

  Rose Tyler

  Support staff

  August 27, 2021 at 12:26

  Hello,

  Speed Optimization -> Disable Gutenberg Styles.
  If this doesn’t help, provide temporary wp-admin and FTP access.

  Regards

  #300207 Copied
  

  Kose

  Participant

  August 27, 2021 at 16:16

  Hello i attached relevant information.
  Please check gutenberg styles for me. I already disabled but i think it still shows.

  Also, i see font loading error in the inspect > console. I pasted some details in the private area. Maybe you can easily figure out the reason.

  Thank you very much.

  Please contact administrator
  for this information.

  #300246 Copied
  

  Kose

  Participant

  August 28, 2021 at 04:53

  Hello please update the ticket when u start accessgin my website. Because website gives 403 error now. I will ask hosting company about it. Thanks

  Update: Website loads well now

  #300265 Copied
  

  Rose Tyler

  Support staff

  August 28, 2021 at 07:36

  Hello,

  1/ Thanks for the reply. Our technicians will return to work after the weekend. Please be patient and do not change access
  2/ Connect to your server via FTP and remove wp-content/fonts/quicksand/ folder. After that go to Theme Options > Typography > re-choose font and save settings.

  Regards

  #300276 Copied
  

  Rose Tyler

  Support staff

  August 30, 2021 at 14:55

  Hello,

  Fixed.

  Regards

  #300532 Copied
  

  Kose

  Participant

  August 31, 2021 at 02:32

  Thank you very much. Font issue fixed.
  Also, block libraries do not load now.
  Bye-bye

  #300580 Copied
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