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Google account login not working - by irosh

This topic has 19 replies, 2 voices, and was last updated 4 years, 3 months ago ago by irosh

irosh

Participant

August 25, 2021 at 06:35

I have followed the instructions given on the document and set up the Google Loginization. However, after login in using for google account, I’m not redirecting to my account instead it shows 404 – THAT PAGE CAN’T BE FOUND.

Please let me know how to fix this

Please, contact administrator
for this information.

#299848 Copied Theme version: 8.0.4

18 Answers

Rose Tyler

Support staff

August 25, 2021 at 07:29

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then.

Regards

#299853 Copied

irosh

Participant

August 25, 2021 at 08:11

Tried but it seems it’s not working !

#299862 Copied

Rose Tyler

Support staff

August 25, 2021 at 09:15

Thanks for the reply.
In this case, add this email 8themes@gmail.com to the developers’ list of your Google account and also provide us with wp-admin and FTP access to your site. We’ll check the issue in more detail.

Regards

#299883 Copied

irosh

Participant

August 25, 2021 at 11:04

Hi ! added you to the google developer list. Please check.

Please contact administrator
for this information.

#299917 Copied

Rose Tyler

Support staff

August 26, 2021 at 07:46

Hello,

Unfortunately, I can’t open your site/login to the Dashboard– “Error establishing a database connection”. Could you, please, check the server settings, server error logs and fix it because we can’t work?

Regards

#300016 Copied

irosh

Participant

August 26, 2021 at 11:12

Please check the response I received from the host. I will not log in to the site today if working from both ends cause this issue. Please try again and sort this issue ASAP.

Please contact administrator
for this information.

#300055 Copied

Rose Tyler

Support staff

August 26, 2021 at 13:15

As we can see you are using CDN. Could you temporarily disable Cloudflare CDN?

Regards

#300070 Copied

irosh

Participant

August 26, 2021 at 14:11

Done. Please check.

#300082 Copied

Rose Tyler

Support staff

August 26, 2021 at 14:37

We face the next error – https://prnt.sc/1qjvsgr Please unlock next IPs – 176.98.69.38 and 176.98.69.180

Regards

#300085 Copied

irosh

Participant

August 26, 2021 at 14:52

Done.

#300088 Copied

Rose Tyler

Support staff

August 26, 2021 at 14:56

Both IPs? Is there a server cache? We see this error still – https://gyazo.com/a48463dbf35597e4c5e7b2587f597144

Regards

#300089 Copied

irosh

Participant

August 26, 2021 at 15:09

Unlocked. Please check.

#300091 Copied

Rose Tyler

Support staff

August 26, 2021 at 15:42

Fixed. Please check.

Regards

#300101 Copied

irosh

Participant

August 26, 2021 at 15:45

Got this message to my e-mail.

Please contact administrator
for this information.

#300103 Copied

Rose Tyler

Support staff

August 26, 2021 at 15:49

Fixed.

Regards

#300106 Copied

irosh

Participant

August 26, 2021 at 15:58

Yeah, Thank you It’s working now. I have raised a ticket for an issue in google Maps. Kindly resolve that topic too.

Please contact administrator
for this information.

#300108 Copied

Rose Tyler

Support staff

August 26, 2021 at 16:01

You’re welcome!
About the map, you will get an answer also. Please be patient and do not change access.
We have a lot of requests, so take my apologies for the delay.

Regards

#300109 Copied

irosh

Participant

August 26, 2021 at 16:03

Sure. Thank you so much.

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