• 

  Priyantha

  Participant

  August 15, 2021 at 11:56

  Hi,
  I have setup Authorization APIs. it is working fine. But “First Name” and “Last Name” not collecting to my site. I saw some third party plugins are collecting that data.
  Just let me know our Xstore theme can do it or not?

  thanks and best regards
  Priyantha

  #298927 Copied Theme version: .8.0.4 WooCommerce version: 5.5.2
  10 Answers
  

  Priyantha

  Participant

  August 16, 2021 at 15:52

  Please help me

  Thanks

  #299014 Copied
  

  Olga Barlow

  Participant

  August 16, 2021 at 17:28

  Hello,

  Take my apologies for the delay in answering. I have passed your request to our developers. They will check if FB API allows getting the user’s first and last names. I’ll inform you once get the answer from the developers.

  Regards

  #299033 Copied
  

  Rose Tyler

  Support staff

  August 30, 2021 at 13:06

  Hello,

  Yes, the information can be getting if user did not close access via settings of FaceBook. You can check on this demo – https://xstore.8theme.com/demos/2/electron01/
  This will be added in the next theme update. If you do not want to wait, provide temporary wp-admin and FTP access.

  Regards

  #300497 Copied
  

  Priyantha

  Participant

  August 31, 2021 at 11:22

  yes.. pls help me..
  thank you

  Please contact administrator
  for this information.

  #300624 Copied
  

  Rose Tyler

  Support staff

  August 31, 2021 at 13:13

  Hello,

  We can’t connect – https://gyazo.com/763f4009426bda6791b08f3a409ed35f Please check FTP access, is there a restriction by IP or something else?

  Regards

  #300661 Copied
  

  Priyantha

  Participant

  September 1, 2021 at 05:59

  hi,
  Sorry for Inconvenience. Just now I tried with this login Details. I can log. Now I was copy and paste from hosting providers e mail. pls check again.
  Thanks & Best regards
  Priyantha

  Please contact administrator
  for this information.

  #300794 Copied
  

  Rose Tyler

  Support staff

  September 1, 2021 at 07:46

  Hello,

  Thanks for the reply.
  I will inform you once our technicians will done changes to your site.

  Regards

  #300808 Copied
  

  Rose Tyler

  Support staff

  September 1, 2021 at 08:35

  Check now

  Regards

  #300821 Copied
  

  Priyantha

  Participant

  September 1, 2021 at 09:16

  Hi,
  It is perfect now.
  thanks a lot.

  Priyantha

  #300831 Copied
  

  Rose Tyler

  Support staff

  September 1, 2021 at 09:45

  Hello,

  You’re welcome!

  Regards

  #300833 Copied
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