• 

  Pieter Vickers

  Participant

  August 11, 2021 at 19:08

  I seem to have run into a problem where i cannot resize and make the product/category images smalle (currently very big)

  Im using the Xstore with demo store Electron.
  I already tried making it smaller in the Xstore Customization options.
  Customize–>Woocommerce–>Products—>Product images
  But it only makes the resolution smaller and reduces the image quality severely, but not the actual image size.
  And ive also regenrated my thumbnails as well, still the same.
  Anybody knows what i can do with this?

  Please, contact administrator
  for this information.

  #298559 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1
  4 Answers
  

  Rose Tyler

  Support staff

  August 12, 2021 at 09:46

  Hello,

  We can’t check your site – https://gyazo.com/81f507cfc47304721052c172067f50c2
  Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then go to Theme Options > WooCommerce > Shop > Products style > Stretch Product Image > Off

  Regards

  #298624 Copied
  

  Pieter Vickers

  Participant

  August 12, 2021 at 09:53

  good morning

  Terribly sorry, the name is https://www.development.wishstam.com

  #298626 Copied
  

  Pieter Vickers

  Participant

  August 12, 2021 at 10:26

  And i updated my theme, but it doesnt give me a stretch option under Theme Options > WooCommerce > Shop > Products style >

  #298634 Copied
  

  Olga Barlow

  Participant

  August 12, 2021 at 17:45

  Hello,

  If you use XStore 8.0.4 you should have this option https://prnt.sc/1nhti3f
  Provide us with WP Dashboard access if you updated theme and Core plugin and do not have that.

  Regards

  #298704 Copied
• Viewing 5 results - 1 through 5 (of 5 total)