• 

  VENTDECOM

  Participant

  August 8, 2021 at 13:44

  Hello,
  I want to use the “Size guide” but I don’t appear…
  Can I use a PDF file ?
  The private area please.
  Thanks for your answer and your help.

  Please, contact administrator
  for this information.

  #298191 Copied Theme version: .8.0.3
  11 Answers
  

  Rose Tyler

  Support staff

  August 8, 2021 at 15:27

  Hello,

  Provide temporary wp-admin and FTP access, so we can take a closer look.

  Regards

  #298200 Copied
  

  VENTDECOM

  Participant

  August 8, 2021 at 16:12

  reply in private area
  Best regards

  Please contact administrator
  for this information.

  #298206 Copied
  

  Olga Barlow

  Participant

  August 9, 2021 at 14:34

  Hello,

  FTP is ok. But I don’t see WP Dashboard password that we should use.

  Regards

  #298289 Copied
  

  Olga Barlow

  Participant

  August 9, 2021 at 14:34

  Hello,

  FTP is ok. But I don’t see WP Dashboard password that we should use.

  Regards

  #298290 Copied
  

  VENTDECOM

  Participant

  August 10, 2021 at 13:56

  See Reply in Private Content area

  Please contact administrator
  for this information.

  #298406 Copied
  

  Olga Barlow

  Participant

  August 11, 2021 at 17:38

  Hello,

  Thank you. I have passed your issue to our developers. I’ll inform you once they fix the issue.

  Regards

  #298551 Copied
  

  VENTDECOM

  Participant

  August 12, 2021 at 05:33

  Hello
  reply in private content

  Please contact administrator
  for this information.

  #298588 Copied
  

  VENTDECOM

  Participant

  August 12, 2021 at 06:13

  See private content

  Please contact administrator
  for this information.

  #298589 Copied
  

  Olga Barlow

  Participant

  August 12, 2021 at 15:33

  Hello,

  Ok, got it. You can manage theme and core plugin translation by yourself using Loco translate https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
  Remove translations if you don’t need them.

  Regards

  #298688 Copied
  

  VENTDECOM

  Participant

  August 12, 2021 at 15:54

  reply in private

  Please contact administrator
  for this information.

  #298694 Copied
  

  Rose Tyler

  Support staff

  August 13, 2021 at 08:19

  Hello,

  Yes, it is fixed. Clear cache and check.

  Regards

  #298745 Copied
• Viewing 12 results - 1 through 12 (of 12 total)