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Instagram widget not working - by dcardoso

This topic has 4 replies, 4 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: dcardoso
    dcardoso
    Participant
    August 8, 2021 at 12:24

    I cannot by any means get the Instagram widget to work on my site. Read all the threads here, about it and tried everything, but no luck. Can you please enlighten me on this matter. Don’t know what else to do.

    Thank you ever so much
    DCardoso
    UK

    Please, contact administrator
    for this information.
    #298175 Copied Theme version: 8.0.3 WooCommerce version: 5.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2021 at 13:35

    Hello,

    Thanks for using our theme.
    As I can see, you connected BUSINESS like a personal account. So go to XStore > Authorization APIs > delete the current Instagram account and add the same account one more time there, but select BUSINESS type.
    Go to Theme Options > General > Enable Old Widgets Panel, then go to Appearance > Widgets > add the Instagram widget to the desired area, or use Instagram element on a page.

    Regards

    #298187 Copied
    Avatar: Ana
    Ana
    Participant
    August 18, 2021 at 16:00

    —

    #299208 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 18, 2021 at 18:53

    Hello,

    What is your Instagram account? Because if I follow the link https://prnt.sc/1qakcl5 it does not work. So, is your Instagram account available?

    Regards

    #299243 Copied
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