Problem after Update - by Yan - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Rose Tyler

  • Avatar: Yan
    Yan
    Participant
    August 7, 2021 at 11:43

    Hello 8Theme!

    I got these things displayed as it is.
    the add to cart, tabs, and maybe others that I haven’t checked yet.

    Could you please have it checked and fixed?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 12:04

    Hello,

    What access can we use for this popup – https://gyazo.com/f2e95051be4c2b870d311885310fa659 ?
    Could you provide temporary wp-admin access also?

    Regards

    Avatar: Yan
    Yan
    Participant
    August 7, 2021 at 12:33

    I am sorry.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 13:36

    Hello,

    Thanks for the reply.
    Please provide temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 7, 2021 at 14:26

    This problem will be fixed in the next theme update.

    Regards

    Avatar: Yan
    Yan
    Participant
    August 7, 2021 at 15:22

    Ok.
    but, I can’t wait until the update.

    please help me to fix this.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2021 at 08:16

    Ok. After the weekend one of our developers will apply the fix on your site. I will let you know once it will be done

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2021 at 12:02

    Fixed. Clear cache and check now.

    Regards

    Avatar: Yan
    Yan
    Participant
    August 8, 2021 at 16:40

    Thank you very much!!!

    8Theme is the best!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 8, 2021 at 16:41

    Hello,

    You’re welcome!

    Regards

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