• 

  Shezad

  Participant

  August 6, 2021 at 22:19

  Hello,

  I am having an issue with products not aligning properly in the product catalog. Please see the screenshot: https://snipboard.io/e3Ziaz.jpg

  This URL can be seen at: https://cellpartsworld.com/product-category/note-20-ultra-5g/

  Please, contact administrator
  for this information.

  #298028 Copied Theme version: 8.0.3 WooCommerce version: 5.5.2
  5 Answers
  

  Rose Tyler

  Support staff

  August 7, 2021 at 08:58

  Hello,

  Try to set 4 here – https://prnt.sc/1kbe1ud , clear cache, and check then.
  If this doesn’t help, try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of the browser, and check.
  Let us know the results.

  Regards

  #298059 Copied
  

  Shezad

  Participant

  August 7, 2021 at 19:11

  Hello,

  I have done both of these things but did not seem to work. I believe this issue started to occur during this recent update of the Xstore core/plugin.

  #298118 Copied
  

  Rose Tyler

  Support staff

  August 8, 2021 at 06:41

  Hello,

  Please provide temporary FTP access, so we can take a closer look.

  Regards

  #298135 Copied
  

  Shezad

  Participant

  August 8, 2021 at 07:21

  FTP info is in private area

  Please contact administrator
  for this information.

  #298142 Copied
  

  Rose Tyler

  Support staff

  August 8, 2021 at 07:33

  I’ve checked your Theme options, and you did not set 4 products in row for Categories. Please clear cache and check now.

  Regards

  #298144 Copied
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