I donot understand some feature when create new product (single Product)

This topic has 11 replies, 2 voices, and was last updated 4 years, 4 months ago ago by ducmu

  • Avatar: ducmu
    ducmu
    Participant
    August 3, 2021 at 02:25

    Hi, i have Purchased and config my store. I have read document but canot find the answer. Please support me:
    demo: huongmadam.com/camping/shop/test-demo/
    2. Product Video canot play fullscreen
    i have added video is a part of Product gallery
    but in this mode, video canot play fullScreen -> i.ibb.co/p4RXcQy/ko-the-full-screen.jpg
    how to play fullscreen?

    3.Rejection History
    -> what is this? i.ibb.co/BKwJRhh/rejection.jpg

    (8 theme) Product option
    4.Layout

    i try to select each layout then see the product display change, but no change. i canot see any diffrent -> i.ibb.co/hY36X3p/layout.jpg
    so, where to see all layout product demo?
    (5.Product content effect
    This is the way to display button action (quick view, compare, wishlist…)
    But I canot see the option display button action mask the product, product in left, Title product in right, like this demo
    i.ibb.co/FXT7T4s/button-mask.jpg

    xstore.8theme.com/elementor/demos/niche-market02/
    6.sale count
    I try to order product then complete it. But canot see the sale count display?Where it dislay?
     i.ibb.co/3v48JSN/sale-count.jpg

    7.Product gallery slider
    i canot understand purpose of this option

    8.Thumbnails
    I try to select each option but canot see the different
    so, where to see all thumbnails product demo?
    i.ibb.co/ggdxybF/thumbanal.jpg

    ADD NEW PRODUCT
    Demo: huongmadam.com/camping/shop/test-demo/
    1.Sale price time start/end
    I have choose the time sale start and end. But where does they display?
    I canot see in homepage or single product page
    ->i.ibb.co/YRQwMKF/sale-time.jpg

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2021 at 14:41

    Hello,

    2. You use a thumbnails gallery that is displayed over the main image and it overlaps the player options. So, in your case, I would recommend changing the gallery type to under the product image https://prnt.sc/1iov3c7

    3.It comes from the multivendor plugin that you use https://wc-marketplace.com/support-forum/topic/product-rejection-history-rejection-note/
    If you don’t plan to create multivendor store then disable multivendor plugin (Multivendor Marketplace Solution for WooCommerce – WC Marketplace)

    (8theme) Product option
    4.This option works only if you disable Single product builder (Theme Options > WooCommerce > Single product builder > disable it) and use built-in layouts. In case you want to create multiple layouts for your products using Single product builder then go to Theme Options > WooCommerce > Single product builder > Multiple Templates and create new template and choose where to show it using conditions.
    5.This is the List type of the layout of the products element https://prnt.sc/1ip23rx or of the shop page https://prnt.sc/1ip2gcq

    6. Why do you look for sale counter in the order table? You can set the sale price in the product settings https://prnt.sc/1ip37dc and enable it if you want to show could on the single product or grid https://prnt.sc/1ip4ugp Then it appears before the add to cart.

    7. If you add images to the product gallery you’ll get the slider below the featured image https://prnt.sc/1ip5vjv

    8.Because you use the Single product builder. If you use builder then go to Theme Options > WooCommerce > Single product builder > Gallery > edit settings according to your needs. If you disable builder you also could manage global settings to apply for all the products from Theme Options. Only if you want to use a separate layout for some products then use these options in case you use a built-in layout, not the single product builder.

    ADD NEW PRODUCT
    1. Fixed. Check now.

    Regards

    Avatar: ducmu
    ducmu
    Participant
    August 3, 2021 at 15:18

    5) go to Theme Options > WooCommerce > Single product builder > Multiple Templates
    -> i canot see “Multiple Templates ” option?

    6) I want customer can see the sale count in product
    i have setup like you https://prnt.sc/1ip4ugp
    ex: “test demo” product has purchased two time but i canot see sale count before add to cart?

    7) so it will conflict with gallery type of product? https://prnt.sc/1iov3c7
    because i have enable “Product gallery slider”, but no slider below the featured image because i have set gallery type is left

    ADD NEW PRODUCT
    1) now i see it on single product but how to display on homepage, shop page?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2021 at 10:51

    Hello,

    5) https://prnt.sc/1iyxls0
    6) Fixed. Check now https://prnt.sc/1iyy732
    7) Don’t understand your issue. If you choose the slider below the image it displays slider below. If you choose the vertical gallery at the side of the image it appears there https://prnt.sc/1iyys1k So, what’s the problem? Maybe provide video for better understanding.
    8) Provide us with FTP access to your site to check the issue with the counter on the list view of the shop page.

    Regards

    Avatar: ducmu
    ducmu
    Participant
    August 4, 2021 at 17:04

    6. so “sale count” is the countdown ? at the first time, i think it the amount of product have sold
    or you confused with 8) ??

    7. my mean:
    “Product gallery slider” is a slider bar where the Product gallery slide?
    now i have disable Product gallery slider but still see the slider?

    8.Previous message, i see “sale counter” on single product, now it disappear
    then appear on shop page and hompage @_@
    finally told me: Where the sale counter appear on your theme?

    https://huongmadam.com/camping/shop/test-demo/

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2021 at 10:41

    Hello,

    6) Yes, that’s the sale countdown. There is no option to show the number of the sold products in our theme.

    7) Provide link to the product with the issue for better understanding. If you disable the slider then product gallery displays like the grid of the images https://prnt.sc/1jsu3ge
    Do you want to remove the product gallery at all? Then just don’t add the gallery images for your product.

    8) Oh, sorry for the inconvenience. We made improvements to that option. Check again, please. It should be on both.

    Regards

    Avatar: ducmu
    ducmu
    Participant
    August 6, 2021 at 12:20

    7) demo product
    https://huongmadam.com/camping/shop/test-demo/
    -> i have disable “Product gallery slider” , but it still have slider -> https://i.ibb.co/DzVwpk3/slider.jpg

    8) now i see it display fine, thanks
    one more question: when you said “fixed, check again” or anything like this, mean:
    – You have setup on AdminCp or modify in theme code?
    because this is demo site, i will build store in other domain

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2021 at 13:57

    Hello,

    7) As I can see slider option is still enabled in the settings https://prnt.sc/1juycfo
    Once I disable that then there is no slider, only thumbnails.

    8) In your case we have made changes to the theme files. We’ll fix the mentioned issue in the next theme update. So, if you need to fix this for another site then copy the theme folder to that site.

    Regards

    Avatar: ducmu
    ducmu
    Participant
    August 6, 2021 at 15:43

    7) i mean “Product gallery slider” in (8theme) Product option when create new product , bro
    -> https://i.ibb.co/R3Hqm3j/galerrry-slide.jpg

    8) now i can access theme option (theme < customize) , it warn: "The theme directory "dark" does not exist." -> https://i.ibb.co/zVHz3xR/loi-theme.jpg

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 6, 2021 at 17:28

    Hello,

    7) I have already told you about these options https://prnt.sc/1jx6gan
    8) Yes, or from XStore > Theme Options. I don’t see any problem with that for our user https://gyazo.com/5ba0091eb11a5f435fceb5c1c00134d3

    Regards

    Avatar: ducmu
    ducmu
    Participant
    August 7, 2021 at 04:17

    i have deleted cache and it ok now, thanks

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