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An error occurred during Import Demos - by Eric

This topic has 5 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Eric

Eric

Participant

August 1, 2021 at 09:30

Import Demos An error occurred
Demo is Dark

Dark Installed! But We Have Some Errors:
posts not installed 🙁
projects not installed 🙁
The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings.

But I use the Business version of WordPress, which can fully meet the needs of the System Requirements

I don’t know how to solve it

Please, contact administrator
for this information.

#297209 Copied Theme version: 8.0.8 WooCommerce version: 5.5.2

4 Answers

Rose Tyler

Support staff

August 1, 2021 at 09:40

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.

Regards

#297211 Copied

Eric

Participant

August 1, 2021 at 10:07

URL in private content area

Please contact administrator
for this information.

#297213 Copied

Rose Tyler

Support staff

August 1, 2021 at 10:51

Hello,

You are using a lot of plugins, which may cause a lack of resources. As I can see, you are trying to import the demo a few times, some pages were moved to trash and menus were mixed.
It is recommended to run import on fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
So do reset the current content and do the import of the demo content before activations 3rd party plugins. If even in this case any error will occur, provide FTP access, and the problem will be passed to our developers.

Also, if after the first time import you face: posts not installed ?
projects not installed ?
go to Dashboard > Posts and Dashboard > Project, and check if any content there. Maybe almost all posts/projects are imported, but because of missing one or two of them, you face mentioned notices, then we will just import the missing content manually for you.

Regards

#297217 Copied

Eric

Participant

August 1, 2021 at 11:04

Oooooh, Thanks!

Please contact administrator
for this information.

#297220 Copied
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