Remove Item button doesn’t appear - by Freelancer

This topic has 8 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

  • Avatar: Freelancer
    Freelancer
    Participant
    July 24, 2021 at 13:55

    Two problems after updating the theme :
    01- The remove Item button doesn’t appear until you hover, and when you hover it appears ruined.
    https://paste.pics/ef6fde91df42637c3f3888b82caf9edf

    02- When you add the item to the cart, it keeps loading without adding it, you must refresh the page so the item could appear on the card page.
    https://streamable.com/q2nqcz

    Credentails are provided.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2021 at 07:50

    Hello,

    Update the theme to 8.0.2 and Core plugin to 4.0.2 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then clear cache of your mobile browser and check. Let us know the results.

    Regards

    Avatar: Freelancer
    Freelancer
    Participant
    July 25, 2021 at 09:11

    I did what you have advised, but the problem is still there

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2021 at 12:13

    Hello,

    1) Add the next code in Theme Options > Theme custom CSS:

    .et-off-canvas .cart-widget-products li:not(:hover) .remove {
        opacity: 1;
        visibility: visible;
        transform: none;
    }

    Clear cache and check then.
    2) I can see js error that comes from Snapchat Pixel for WooCommerce plugin, here is a screenshot from your browser console – https://gyazo.com/fd75c96bd4e6d9564c0e9d97b9df8e98 Try to disable the plugin, clear cache, and check the Add to cart then.

    Regards

    Avatar: Freelancer
    Freelancer
    Participant
    July 25, 2021 at 13:02

    2- There is no way to keep the plugin without theme conflict?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2021 at 15:34

    Contact support of the plugin to get assistance.
    Try to disable “AJAX Add To Cart For Simple And Variable Products” in Theme Options > WooCommerce > Single product page > Single product layout

    Regards

    Avatar: Freelancer
    Freelancer
    Participant
    July 26, 2021 at 16:17

    I have tried this option but no difference, I enabled the added to cart notification instead, but the notification doesn’t appear

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2021 at 22:07

    Hello,

    Contact Snapchat Pixel for WooCommerce plugin author to fix the js error https://prnt.sc/1gb1ob8
    We are not developers of that plugin. That error breaks the add-to-cart process.

    Regards

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The issue related to '‘Remove Item button doesn’t appear’' has been successfully resolved, and the topic is now closed for further responses

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