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Remove Item button doesn’t appear - by Freelancer

This topic has 8 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

Freelancer

Participant

July 24, 2021 at 13:55

Two problems after updating the theme :
01- The remove Item button doesn’t appear until you hover, and when you hover it appears ruined.
https://paste.pics/ef6fde91df42637c3f3888b82caf9edf

02- When you add the item to the cart, it keeps loading without adding it, you must refresh the page so the item could appear on the card page.
https://streamable.com/q2nqcz

Credentails are provided.

Please, contact administrator
for this information.

#295769 Copied Theme version: 2.7

7 Answers

Rose Tyler

Support staff

July 25, 2021 at 07:50

Hello,

Update the theme to 8.0.2 and Core plugin to 4.0.2 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then clear cache of your mobile browser and check. Let us know the results.

Regards

#295836 Copied

Freelancer

Participant

July 25, 2021 at 09:11

I did what you have advised, but the problem is still there

#295883 Copied
Rose Tyler

Support staff

July 25, 2021 at 12:13
Hello,

1) Add the next code in Theme Options > Theme custom CSS:

.et-off-canvas .cart-widget-products li:not(:hover) .remove { opacity: 1; visibility: visible; transform: none; }

Clear cache and check then.
2) I can see js error that comes from Snapchat Pixel for WooCommerce plugin, here is a screenshot from your browser console – https://gyazo.com/fd75c96bd4e6d9564c0e9d97b9df8e98 Try to disable the plugin, clear cache, and check the Add to cart then.

Regards
#295910 Copied
Freelancer

Participant

July 25, 2021 at 13:02

2- There is no way to keep the plugin without theme conflict?

#295919 Copied

Rose Tyler

Support staff

July 25, 2021 at 15:34

Contact support of the plugin to get assistance.
Try to disable “AJAX Add To Cart For Simple And Variable Products” in Theme Options > WooCommerce > Single product page > Single product layout

Regards

#295933 Copied

Freelancer

Participant

July 26, 2021 at 16:17

I have tried this option but no difference, I enabled the added to cart notification instead, but the notification doesn’t appear

#296117 Copied

Olga Barlow

Participant

July 26, 2021 at 22:07

Hello,

Contact Snapchat Pixel for WooCommerce plugin author to fix the js error https://prnt.sc/1gb1ob8
We are not developers of that plugin. That error breaks the add-to-cart process.

Regards

#296179 Copied
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