Can’t click at the gallery image - by Judgin

This topic has 10 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Judgin

  • Avatar: Judgin
    Judgin
    Participant
    July 21, 2021 at 11:14

    Hello

    After theme updating up to version 8.0.1 on the gallery page which was created in Elementor all the images became not clickable. And in console I get the error “Uncaught (in promise) ReferenceError: DialogsManager is not defined” How to solve this issue?

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 14:36

    Hello,

    Could you, please, provide us with the WP Dashboard and FTP access to your site? We’ll check the issue in more detail.

    Regards

    Avatar: Judgin
    Judgin
    Participant
    July 21, 2021 at 15:15

    Hello,

    I inserted my credentials to private content area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 19:24

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2021 at 11:01

    Hello,

    Fixed. Check now.

    Regards

    Avatar: Judgin
    Judgin
    Participant
    July 23, 2021 at 13:29

    Hello,
    Yes, the issue with the gallery is fixed but footer became invisible. Please check it too.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2021 at 13:35

    Hello,

    Go to Appearance > Widgets > add the necessary widgets to the Footer or Copyrights widget areas.

    Regards

    Avatar: Judgin
    Judgin
    Participant
    July 23, 2021 at 16:31

    Please explain in more details what should I add from the widget section? And please note that the footer was visible before that error with the gallery was fixed

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2021 at 20:17

    Hello,

    There was a default 8theme copyright there, isn’t it? We suggest you to add your own footer content. Use Footer widget areas for these purposes https://youtu.be/NSSFa7ukx6I or https://youtu.be/gY-x4m47Duo but instead of WPBakery use Elementor to edit Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Judgin
    Judgin
    Participant
    July 24, 2021 at 13:01

    Hello. I solved the issue. The footer was disabled in settings

    Regards

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The issue related to '‘Can’t click at the gallery image’' has been successfully resolved, and the topic is now closed for further responses

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