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Xstore theme and Fancy Product Designer Issue

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: sonny
    sonny
    Participant
    July 16, 2021 at 20:55

    I have installed Fancy product designer plugin and when I create a product with woocommerce, on the single product page the images or the product doesn’t show.

    However, if I disable the “Single Product Builder ” from customize theme settings, the product shows up.

    This is an Xstore theme issue since the fancy product designer works when “Single product Builder” is disabled.

    Can you please help with the issue?

    Please, contact administrator
    for this information.
    #294512 Copied Theme version: 8.0 WooCommerce version: 5.5.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 21:52

    Hello,

    If you use Single product builder then single product template does not include all the default WooCommerce hooks that are probably required for the mentioned plugin. So, use a built-in layout if you want to use third-party plugins for the images.

    Regards

    #294537 Copied
    Avatar: sonny
    sonny
    Participant
    July 16, 2021 at 23:00

    How do I use a built-in layout?

    #294563 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 23:05

    Hello,

    Disable single product builder. List of built-in layouts you’ll find in Theme Options > WooCommerce > Single product > Single product layout once disable single product builder.

    Regards

    #294567 Copied
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