• 

  Louis

  Participant

  June 25, 2021 at 18:36

  Hi,

  This theme seems very heavy to load, I get his error very often. What the solution?

  Thanks,

  Please, contact administrator
  for this information.

  #292143 Copied Theme version: 7.2.9 WooCommerce version: 5.4
  2 Answers
  

  Rose Tyler

  Support staff

  June 26, 2021 at 08:24

  Hello,

  A lot of our customers use XStore and did not face the error.
  Contact your hosting provider. Looks that problem is related to your server settings and server goes down. Also, check the server error logs, probably you have some errors that could help to find out the reason.
  If you use Massive Addons server is using mod_security or FastCGI handler for PHP then you need to contact your hosting provider and ask to increase the maximum body length value.

  Regards

  #292173 Copied
  

  Louis

  Participant

  June 28, 2021 at 07:16

  Hi there,

  Just figured it out after a lot of tracebacks, it was generating from the Jetpack CDN.

  Thanks,

  #292291 Copied
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