500 internal server error in my site - by Giffy Exclusive Store

This topic has 9 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    June 25, 2021 at 16:20

    500 internal server error in my site
    after enabling WP_DEBUG to true it display some error

    Deprecated: Function create_function() is deprecated in /var/sentora/hostdata/giffypets/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 57

    8 Answers
    Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    June 26, 2021 at 06:17

    500 internal server error in my site due to w3 total cache plugin
    now i disabled all the cache settings site loading fine now

    after enabling WP_DEBUG to true it display some error
    Deprecated: Function create_function() is deprecated in /var/sentora/hostdata/giffypets/public_html/wp-content/plugins/sb-woocommerce-infinite-scroll/sb-woocommerce-infinite-scroll.php on line 57

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2021 at 09:19

    Hello,

    What version of Woocommerce infinite scroll plugin do you use? Try to update the plugin – https://www.8theme.com/downloads/

    Regards

    Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    June 28, 2021 at 06:00

    installed version : 1.1

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 28, 2021 at 06:57

    Hello,

    Provide temporary wp-admin and FTP access.

    Regards

    Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    June 29, 2021 at 06:18

    check

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2021 at 11:49

    Hello,

    We can’t connect FTP – https://gyazo.com/2218b5dc93fb06f5f2fed7ca1964f258 Please check. Is there any restriction by IP?

    Regards

    Avatar: Giffy Pet Shop
    Giffy Exclusive Store
    Participant
    June 30, 2021 at 06:35

    check screenshot
    i can able to connect ftp no ip restrictions

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2021 at 09:36

    Hello,

    We meant that maybe your hosting provider has any firewall for the connections from other countries. We can’t connect to your FTP https://prnt.sc/17mdpx1
    So, make sure that you don’t have a blacklist.

    Regards

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The issue related to '‘500 internal server error in my site’' has been successfully resolved, and the topic is now closed for further responses

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