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Contacts not showing in header options - by sisalik

This topic has 8 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

sisalik

Participant

June 24, 2021 at 21:47

In the headers, there is no “contacts” choice. It was there before, but it didn’t show up on the page, so I cleared cache and everything… And now it’s gone.

Also all the products have icon “heart” for favorites, but I have chosen “star” to the header.

How to fix these problems?

Please, contact administrator
for this information.

#291996 Copied Theme version: 7.2.11

7 Answers

Rose Tyler

Support staff

June 25, 2021 at 07:47

Hello,

1) Open your connection blocks and check the content of them, for example – https://gyazo.com/7b42cef52cc74ea0a7ab2faef0cce0bf
Provide URL of your site and temporary wp-admin access, so we can take a closer look.
2) Settings for the Wishlist in the Header builder don’t affect products on Shop page and so on. We show the heart on products, by default.

Regards

#292032 Copied

sisalik

Participant

June 25, 2021 at 11:57

1) It’s nowhere.
2) This is confusing, they should be the same! Else there’s no point showing anything else in the Header

Please contact administrator
for this information.

#292071 Copied

Olga Barlow

Participant

June 25, 2021 at 12:28

Hello,

1) That’s strange. Provide us with FTP access. We’ll check the issue in more detail.

2) I added custom to change the icon for the shop grid. Check now, please.

Regards

#292087 Copied

sisalik

Participant

June 25, 2021 at 22:32

1) I can’t give you that. Can you provide me information, where to check and I will forward this information to the person who can check this? I have not changed anyhting there anyway.
2) Thank you! That works!

#292153 Copied

Rose Tyler

Support staff

June 26, 2021 at 14:20

Hello,

Clear cache and check now.

Regards

#292207 Copied

sisalik

Participant

June 26, 2021 at 15:31

Thank you!
Where can I clear theme’s cache myself?

#292212 Copied

Rose Tyler

Support staff

June 26, 2021 at 15:56

You’re welcome!
I mean cache of browser. For example – https://support.google.com/accounts/answer/32050
To fix the problem, I’ve reset the header content (via Theme Options > Header builder > Reset header builder) and then added the content again.

Regards

#292218 Copied
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